📞Phone & Extensions
Telephone: (412) 469-0410
(Press 0 for the first available representative or refer to the extension list below)
Fax: (412) 469-0298
| Extension | Name | Title | Office |
|---|---|---|---|
| 101 | Carrie | Assistant Manager | Irvin Works |
| 102 | Holly | Lending Officer | Irvin Works |
| 103 | Sandy | CEO | Elizabeth/Irvin Works |
| 104 | Sammi | Collections/Marketing Cordinator | Irvin Works |
| 105 | Denise | Office Manager | Irvin Works |
| 106 | Karen | Branch Manager/VISA Coordinator | Elizabeth |
| 107 | Chloe | Member Service Representative | Elizabeth |
📱Text Us Anytime
We know texting can be quick and convenient, so we’re here to help you whenever you need us. Feel free to reach out to any of the numbers below for friendly support.
| Purpose | Phone Number |
|---|---|
| Member Services | (412) 223-8892 |
| Loans | (412) 213-6939 |
| Collections | (412) 203-9820 |
🏦Locations
We have two convenient offices ready to welcome you. Find the one that’s closest or easiest for you to visit — we can’t wait to see you!
Elizabeth Office
(Closed every day 12 pm-1 pm for lunch)
(Mailing Address for the credit union)
1125 Swiss Way
Elizabeth, PA 15037
Irvin Works Office
Main Office @ Irvin Works Mill
1 Camp Hollow Rd
West Mifflin, PA 15122
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🕒Hours & Holidays📅
We’re here to serve you Monday through Friday at both our Elizabeth and Irvin Works (West Mifflin) offices.
Elizabeth Office:
8:00 a.m. – 4:30 p.m.
Closed daily for lunch from 12:00 p.m. to 1:00 p.m.
Irvin Works (West Mifflin) Office:
8:00 a.m. – 4:30 p.m.
Both offices are closed on Saturdays, Sundays, and the holidays listed below.
We’re always here to support you—just choose the location that works best for you!
| Holiday | Date Closed |
|---|---|
| Labor Day | Monday, September 1, 2025 |
| Strategic Planning / Security Training | Friday, September 19, 2025 (closing at noon) |
| Columbus Day | Monday, October 13, 2025 |
| International Credit Union Day (Hot Dog Day) at Irvin Works Office | Thursday, October 16, 2025 - Elizabeth Office Closed |
| Veterans Day | Tuesday, November 11, 2025 |
| Thanksgiving Day | Thursday, November 27, 2025 |
| Christmas Eve | Wednesday, December 24, 2025 - Closing at 12pm |
| Christmas Day | Thursday, December 25, 2025 |
| New Years Eve | Wednesday, December 31, 2025 - Closing at 12pm |
☎️Additional Contact Information
Important Debit Card Phone Numbers:
To report a lost or stolen debit card when you can’t reach us, please call First Data/STAR at 1 (800) 523-4175.
If there’s suspected fraud or suspicious activity, you may receive a call from (402) 609-5706 or 1 (800) 279-2674. If they leave a message, please call back at 1 (800) 327-8622.
Important Visa Credit Card Phone Numbers:
For Visa Customer Service or to report a lost or stolen Visa card when the credit union is closed, call 1 (800) 322-8472.
To report Visa disputes, call 1 (800) 600-5249.
For assistance with the eZCard Info website, please call 1 (866) 604-0380.